TERMS & CONDITION
TENANT DOCUMENTS
- MYKAD / PASSPORT
- DRIVING LICENCE / INTERNATIONAL DIVING LICENCE
- Ineligible:
Expired license, forged or missing documents, criminal record, etc.
BOOKING AND PAYMENT
- For booking you need to make a down payment of at least RM100 (Malaysian Ringgit)
- Full payment must be made upon handover of the rental car keys.
Method Of Payment
- Cash
- Transfer Online
- QR Pay
Cancellation and Refund
- Cancel on public holidays/early departure/within 5 days/last minute: NO REFUND
- Cancel within 10 days: 50% REFUND
- Cancel 11 days before rental: FULLY REFUNDABLE
- Refund terms after 4-8 days from the rental car return date.
USE OF RENTAL CARS
Only the person specified in the contract along with the additional driver listed may drive the rental car, and third parties may not use the rental car without the company’s consent and permission.
Terms of Use:
- NO TO DRUGS, ALCOHOL, CAR THEFT, EXCHANGE/SELLING OF CAR PARTS, OTHER CRIMINAL ACTIVITIES (CONTROL, ROBBERY/THEFT, KIDNAPPING, DRUG DISTRIBUTION ETC) – You will face serious consequences from the top management and PDRM (Royal Malaysian Police). We will ensure that you are arrested and charged immediately.
- NO SMOKING – FINE RM200.00
- NO RACING, CAR TESTING, OFFROAD
- DRIVE RESPONSIBLY & OBEY THE LAW
- DRIVE RESPONSIBLY & OBEY THE LAW
Travel Conditions:
- Renters are NOT ALLOWED to take the rental car outside of Malaysia, for example, Brunei, Kalimantan Indonesia, or prohibited locations without the company’s consent. Contact us for more information.
RENTAL CAR OIL USE
- Renters must return the car with the same oil level as when it was delivered. Failure to comply will result in additional charges.
RENTAL CAR SPEED LIMIT
- We don’t limit the speed of our rental cars. But we really appreciate drivers who follow our ‘under 90KM’ driving speed limit rule, and your deposit will be returned faster too!
- If the renter continues to exceed the posted speed limit of 120KM with the rental car, we are permitted to retain the full security deposit amount, if necessary. When returning the rental car, we may ask the renter to pay an additional security deposit via one of the payment methods.
- Please do not drive at high speeds in your rental vehicle as it will result in you receiving speeding tickets, damaging internal components, and causing wear & tear on the car. Please obey the driving speed limit laws enforced by the Road Transport Department.
ACCIDENTS & REPAIRS
- Whether due to their own negligence or that of a third party, the renter is responsible for the cost of repairs from any collision or damage done to the rental car as specified in the contract.
- The costs shown below do not include the time the car is in the car repair shop, and the replacement parts must be new and original. The cost of repairing the damage varies depending on the type and model of the rental car.
- Per Head light/Tail light: RM500 – RM10,000
- Per Window/Side Mirror: RM500 – RM10,000
- Stone Chips: RM200 – RM10,000
- Per Panel (driver’s door, fender, hood, roof, etc.) – Tap and Paint: RM300 – RM10,000
- Per Tyre/Rim: RM200 – RM10,000
- Per Seat/Dashboard/Interior: RM200 – RM10,000
- Smoke Smell: RM200.00
Foreign Driving in Malaysia:
- According to section 28 of the Road Transport Act 1987, holders of a Driver’s License from a foreign country can drive in Malaysia as long as the local Driver’s License is valid and in English translation. Therefore, tourists can use their country’s Driver’s License for 90 Days. This also depends on the applicant’s nationality and their country’s status with the Malaysian government. Furthermore, driving privileges from the countries listed below are recognized and can be used to drive in Malaysia, subject to regulations under the Road Transport Act 1987. However, individuals who wish to stay in Malaysia for more than 90 Days for various reasons, such as working or pursuing studies, must obtain a Malaysian Driver’s License, which can be obtained by attending courses and examinations set by the Road Transport Department (JPJ).